This year has been a big one for all of us at Central Steel Build. It’s been a year focused on tightening up our operations and systems to allow us to push hard in 2018.
But what have we learned throughout the year that will help us get better? Quite a lot!
Our Customers Are Understanding.
We put in a lot of effort to ensure our buildings go up with as few problems as possible. And most of the time, everything goes smoothly. But with so many people and stages involved it does happen from time to time.
What’s most important is that we do everything we can to sort out problems as they arise. Often, the problems are completely out of our hands, but our customers are always understanding. They appreciate our efforts to move their project forward and overcome obstacles.
Looking back on a project, it’s often our ability to respond quickly to problems that keeps people coming back to us – they know that we can navigate challenges.
Our Business Is Built On Relationships
Every month, about 30% of our quote requests come from new clients. The other 70% come from existing customers and referrals. That is a huge number of people who were so satisfied with our product and service that they’ve decided to build with us again.
We put effort into building the relationships we have with clients, and this is going to become an even stronger focus for our strategy in 2018. Great relationships are the foundation of what we do.
Production Lines Work
In 2017 we introduced a simple, traditional tool to our workshop: the production line. We redesigned the value chain of our workshop to ensure that steel was moving through as efficiently as possible without keeping any of our workers idle.
The production line has increased our output by approximately 30%, and our workers feel more engaged for more of the day.
Our Customers Value Communication
At the end of every project, we ask our clients for feedback and one thing came up frequently: communication. Our clients appreciate being kept in the loop throughout the duration of their project. In line with our culture of continuous improvement, this is something we’ll push and develop in 2018.
We want our customers to feel constantly informed on the progress of their project and we want to open up clear channels for them to check in and ask questions.
We Can Build 443 New Projects In A Year (We Became Even More Experienced)
That’s an average of 41.8 new projects each month. We have directed much of our attention and energy towards ensuring we have the systems to handle this kind of output and that we can continue to grow.
This also means we’re continuing to gather experience across our eight industries. We built a helicopter hangar, an equine vet and a showroom for collectable cars. Experience like this increases the value we have to offer to new clients.
Can I Use My Own Shed Designer or Engineer?
Our clients sometimes prefer to go to external engineers or designers to ensure that they’re getting the most cost effective designs possible.
Although we encourage our clients to look at the market and get multiple quotes, is almost always more costly that engineering and designing with the company you choose to build with.
How it saves you money to design & engineer with your builder:
Working through your design issues with the company you intend to build with allows you both to address issues as they arise. The builder understands the on site experience and knows what will and will not work. They’re also able to give you feedback through the process, using examples from previous builds that give you the option to customise your structure.
They also know the ins and outs of building a shed – they understand which design and engineering changes will save you money.
Third party engineers & designers can often overlook things that will become an issue down the line. This will require adjustments to your plans and may delay erection, which can both increase your overall cost.
Spend time choosing a builder that you trust and who has years of experience. Ask questions and ensure that they’re inclusive and communicative during the engineering phase. Avoid getting design or engineering work done externally and work with your builder to get the best result.
Indoor Horse Arena Ideas & Inspiration
If you’re planning on building an indoor arena, if you’re already taking the first steps, or if you’re just in the market to dream, coming up with ideas is the most enjoyable part.
Let’s look at some interesting ideas and inspiring suggestions for features and details you could put into a private indoor arena.
Built-in mounting steps
This is a great idea that will be appreciated by everyone that uses your arena. Get a hidden mounting block built into the wall. Flip it down when in use and hide it away again when you’re finished.
This product allows you to put slanted walls into the interior of your arena with ease. Just attach your chosen boarding to the metal frame and the interior of your arena is complete! The slanted walls will prevent your feet and legs from being crushed when your horse nears the edge.
One-way Mirrored Viewing Area
Install a viewing area that looks onto the arena for your guests. If you use one-way mirroring, they’ll be able to watch without concern of spooking your horse. You can also use the mirror as a regular training mirror, picking out the details of your performance.
Hooks in the tack area
You can never have too many hooks – set them up for ease of use. Another simple thing to remember is to make sure you have a lot of electrical sockets for each stall you might have. Simple tips, but worth remembering.
Translucent panels up high
Making use of natural light is the one decision you will never, ever regret. Transparent or translucent panels are great for letting in light without losing too much of your buildings insulating ability.
Air-condition your viewing area
A really nice viewing area gives your arena a VIP feel. A simple air conditioning unit and some nice furniture will do the trick.
Sliding doors on all four sides
Four sliding doors on each side will make your arena absolutely beautiful in warmer weather. The breeze will be wonderful, you’ll avoid any stuffiness, and you’ll let in natural light.
To see some examples of indoor horse arenas with these features, download our brochure at the top of the page.