At Central Steel Build, our clients are our most valuable asset. We recognise the importance of privacy protection. Once you choose to provide us personally identifiable information (name, address, e-mail address, phone number, etc.) you can be assured that it will only be used to support your client relationship with Central Steel Build.
Collection of Information
The type of personal information that we collect from you will depend on how you use our website. You can be certain that the information we receive about you will be treated as strictly confidential.
If you visit the website and read or download information our hosting provider will record your server address, domain name, the date and time of your visit to our site, the pages viewed and the information downloaded. This information is used for statistical and website development purposes only.
Use and Disclosure
Central Steel Build will use the information you provide to assist us managing our relationship with you, and/or to contact you about products and services in which you may be interested.
It is our policy not to sell or pass on any personal information that you may have provided to us unless we have your express consent to do so. An exception to this is where Central Steel Build may be required by law to disclose certain information.
How we Handle Emails
We preserve the contents of any email message that you send us if we believe that we have a legal requirement to do so. Emails sent to or from Central Steel Build are routinely monitored for quality control, systems administration and legal compliance purposes.
The information provided on this website is for use of a general nature only and is not intended to be relied upon as, nor to be a substitute for, specific professional advice. No responsibility for loss occasioned to any persons acting on or refraining from action as a result of any material in this website can be accepted.
Phone Call Recording
Please be aware that in the interest of quality and training all calls to and from Central Steel Build may be recorded. Strict guidelines are followed by Central Steel Build to protect customer privacy. The recording of telephone conversations is tightly controlled by law in Australia by the federal Telecommunications (Interception) Act 1979 .
Reasons your conversations may be recorded include:
– To improve customer service, for example, monitoring training or coaching of staff who handle telephone calls.
– To protect you in your dealings with Central Steel Build; or
– To provide a record in the event of a dispute about a transaction with Central Steel Build.